We are Tela Technology Tela Technology are one of the UK’s largest independently owned communication solutions providers, with three operating divisions; Tela IT, Mobile Telephony and Unified Communications.

We partner with globally recognised brands such as Microsoft, Vodafone, Gamma, Samsung and Google.We place great emphasis on the relationships we build with our customers, ensuring we deliver products and services which will provide genuine benefit to their business and people, backed by exceptional customer support

We are looking for a hands-on technical engineer who enjoys a varied role, combining both remote support, with on-site work and project work.

Handling incoming 2nd/3rd line tickets from both local customers, as well as working to support the wider helpdeskLogging tickets using Tela’s CRMSupporting users in the correct use of equipment by providing any necessary guidance, training and adviceThis role would be suitable for an established 2nd Line IT professional, who ideally has experience of working within an MSP environment. Technical expertise must include supporting cloud solutions, Microsoft 365 and ideally being involved in project roll outs.

Our service desk in our Inverurie office works in partnership with the wider service desks in Glasgow, Birmingham and London. This is a hybrid role which will include working in our Inverurie office (Tuesday-Thursday), on customer sites as needed and remotely.

A company vanHealthcare planEmployee discount schemeEmployee assistance programmePrivate healthcareLife Assurance…

We are Tela Technology Tela Technology are one of the UK’s largest independently owned communication solutions providers, with three operating divisions; Tela IT, Mobile Telephony and Unified Communications.

We partner with globally recognised brands such as Microsoft, Vodafone, Gamma, Samsung and Google.We place great emphasis on the relationships we build with our customers, ensuring we deliver products and services which will provide genuine benefit to their business and people, backed by exceptional customer support

We are looking for a hands-on technical engineer who enjoys a varied role, combining both remote support, with on-site work and project work.

Handling incoming 2nd/3rd line tickets from both local customers, as well as working to support the wider helpdeskLogging tickets using Tela’s CRMSupporting users in the correct use of equipment by providing any necessary guidance, training and adviceThis role would be suitable for an established 2nd Line IT professional, who ideally has experience of working within an MSP environment. Technical expertise must include supporting cloud solutions, Microsoft 365 and ideally being involved in project roll outs.

Our service desk in our Inverurie office works in partnership with the wider service desks in Glasgow, Birmingham and London. This is a hybrid role which will include working in our Inverurie office (Tuesday-Thursday), on customer sites as needed and remotely.

A company vanHealthcare planEmployee discount schemeEmployee assistance programmePrivate healthcareLife Assurance…

We are Tela Technology Tela Technology are one of the UK’s largest independently owned communication solutions providers, with three operating divisions; Tela IT, Mobile Telephony and Unified Communications.

We partner with globally recognised brands such as Microsoft, Vodafone, Gamma, Samsung and Google.We place great emphasis on the relationships we build with our customers, ensuring we deliver products and services which will provide genuine benefit to their business and people, backed by exceptional customer support

We are looking for a hands-on technical engineer who enjoys a varied role, combining both remote support, with on-site work and project work.

Handling incoming 2nd/3rd line tickets from both local customers, as well as working to support the wider helpdeskLogging tickets using Tela’s CRMSupporting users in the correct use of equipment by providing any necessary guidance, training and adviceThis role would be suitable for an established 2nd Line IT professional, who ideally has experience of working within an MSP environment. Technical expertise must include supporting cloud solutions, Microsoft 365 and ideally being involved in project roll outs.

Our service desk in our Inverurie office works in partnership with the wider service desks in Glasgow, Birmingham and London. This is a hybrid role which will include working in our Inverurie office (Tuesday-Thursday), on customer sites as needed and remotely.

A company vanHealthcare planEmployee discount schemeEmployee assistance programmePrivate healthcareLife Assurance…